Edexcel A-Level Business: Theme 2 - Managing Business Activities

9BS0/02     Paper 2 (co-assessed with Theme 3)     2 hours     35% of A-Level     Topics 2.1 – 2.5

2.1 - Raising finance

2.1.1  Internal finance

Internal finance comes from within the business itself. It does not involve taking on debt or giving up ownership.

Owner's capital
Personal savings invested by the owner. Common at start-up. No interest or repayment required. Limited by the owner's personal wealth.
Retained profit
Profit kept in the business after tax and any dividends paid. The most common internal source for established businesses. No interest cost; reduces cash reserves available for distribution.
Sale of assets
Selling surplus or underused equipment, property, or other assets to raise cash. One-off; may reduce productive capacity. Useful in a cash flow crisis.

Internal finance is often preferred because it avoids interest payments and does not dilute ownership. However, it is limited by the size of the business's reserves and assets. In an exam, match the source to the business context.

2.1.2  External finance

Sources of external finance (who provides the money):

Family and friends
Informal lending or investment. Often interest-free or low interest. Risk: personal relationships damaged if business fails.
Banks
Formal lenders offering loans and overdrafts. Require evidence of creditworthiness, a business plan, and often security (collateral). Charge interest.
Peer-to-peer funding
Online platforms match borrowers directly with individual lenders. Can offer competitive interest rates. Less formal than bank lending.
Business angels
High-net-worth individuals who invest in early-stage businesses in exchange for equity. Bring expertise, contacts, and mentoring alongside capital. Expect high returns; involve loss of some ownership.
Crowdfunding
Raising small amounts from a large number of people via online platforms. Reward-based: backers receive a product or perk. Equity-based: backers receive shares. Also tests market demand.
Other businesses
Joint ventures, strategic partnerships, or trade credit from supplier businesses. Can provide access to finance, resources, or markets.

Methods of external finance (how the money is structured):

Loans
Fixed sum borrowed over a fixed term with regular repayments and interest. Suitable for long-term capital expenditure. May require security. Interest is a fixed cost.
Share capital
Selling shares (equity) to raise finance. No repayment obligation. Shareholders expect dividends and a share of capital growth. Dilutes ownership and control.
Venture capital
Equity finance from professional investment firms targeting high-growth businesses. Involves significant loss of ownership. Investor takes an active role; expects high returns.
Overdraft
Short-term facility allowing a business to spend more than its bank balance. Flexible; available when needed. High interest rates; repayable on demand. Suitable only for short-term cash flow gaps.
Leasing
Paying to use an asset (equipment, vehicles, premises) without purchasing it. Preserves cash; keeps equipment up to date. Asset is never owned; total cost over time exceeds purchase price.
Trade credit
Agreement with suppliers to pay for goods or services after a set period (e.g. 30, 60, or 90 days). Interest-free if paid on time. Improves short-term cash flow. Late payment damages supplier relationships.
Grants
Non-repayable funds from government bodies, local authorities, or charities. Often linked to specific objectives (job creation, R&D, deprived areas). May come with conditions and reporting requirements.

Exam questions on sources of finance often ask you to justify a choice. Key factors: the size and maturity of the business (start-up vs established), whether the owner wants to retain control, the cost of finance, and the timescale of the need (short-term gap vs long-term investment).

2.1.3  Liability

Unlimited liability
The owner is personally responsible for all business debts. Personal assets (savings, property) can be seized to pay creditors. Applies to: sole traders and partnerships (unless formed as an LLP).
Limited liability
Shareholders' financial risk is limited to the amount they have invested. Personal assets are protected. The business is a separate legal entity. Applies to: private limited companies (Ltd) and public limited companies (PLC).

Finance appropriate to each:

  • Unlimited liability businesses (sole traders, partnerships): personal savings, family loans, bank loans (secured on personal assets), overdrafts. Cannot issue shares.
  • Limited liability businesses (Ltd, PLC): all of the above plus share capital, venture capital, and (for PLCs) stock market flotation. Ability to issue shares makes raising large amounts of capital much easier.

Liability is a key factor when choosing a business structure. A sole trader bears unlimited risk but has total control; a private limited company offers protection but involves more administration and shared ownership.

2.1.4  Planning

Business plan: a written document that sets out the business's aims, strategy, and financial projections. Typically includes:

  • Business aims and objectives
  • Description of product or service and target market
  • Marketing strategy
  • Operational plan (how the business will function)
  • Financial forecasts: sales forecast, cash flow forecast, projected profit and loss
  • Funding requirements

Relevance for obtaining finance: lenders and investors require a business plan to assess the viability of the business and the risk of lending. It also forces the entrepreneur to think systematically about the business.


Cash flow forecast: a prediction of all cash inflows and outflows over a future period (typically monthly). Used to:

  • Identify months when the business will have a cash deficit (negative net cash flow)
  • Plan in advance for additional finance (e.g. arranging an overdraft before it is needed)
  • Monitor actual cash flow against forecast

Key calculations:

Net cash flow = Total inflows - Total outflows Closing balance = Opening balance + Net cash flow (Closing balance becomes next month's opening balance)

Interpreting a cash flow forecast (£):

JanFebMar
Cash inflows (sales)20,00018,00024,000
Wages8,0008,0008,000
Materials9,0009,0009,000
Rent4,0004,0004,000
Total outflows21,00021,00021,000
Net cash flow(1,000)(3,000)3,000
Opening balance2,0001,000(2,000)
Closing balance1,000(2,000)1,000

Figures in brackets are negative. The closing balance is negative in February, so the business needs at least £2,000 of extra finance that month, such as an overdraft arranged in advance.

Calculations based on changes in the cash-flow variables: when one figure changes, recalculate net cash flow for each month affected, then carry the change through every later opening and closing balance. If materials cost 10% more (£9,900 a month instead of £9,000), outflows rise by £900 a month:

Jan closing balance: 1,000 - 900 = 100 Feb closing balance: -2,000 - 1,800 = -3,800 Mar closing balance: 1,000 - 2,700 = -1,700

The effect builds up: by March the balance is £2,700 lower than forecast. The business now needs £3,800 of extra finance in February and is still overdrawn in March. A change in timing works the same way: giving customers a month's credit moves each month's sales inflow into the following month.

Use and limitations of a cash flow forecast:

Uses
Identifies future cash shortfalls in advance; supports applications for overdrafts or loans; helps manage timing of payments and receipts; enables informed decision-making.
Limitations
Based on estimates that may prove inaccurate; unexpected events (competitor actions, economic shocks) cannot be predicted; can create false confidence if assumptions are too optimistic.

Cash flow forecast questions often ask you to complete a table (fill in net cash flow or closing balance) or to interpret a negative closing balance. A negative closing balance means the business needs additional finance that month.

2.2 - Financial planning

2.2.1  Sales forecasting

Sales forecast: a prediction of future sales volumes and/or revenue over a given time period.

Purpose of sales forecasts: to plan production levels, staffing, and stock requirements; to set revenue and profit targets; to underpin cash flow forecasts; to support applications for finance; to identify seasonal patterns.


Factors affecting sales forecasts:

Consumer trends
Changing consumer preferences, habits, and demographics affect likely demand. Forecasts must account for long-term shifts in taste and lifestyle.
Economic variables
GDP growth rate, interest rates, inflation, and unemployment levels all affect consumer and business spending. An economic downturn reduces demand; a boom can increase it.
Actions of competitors
A competitor launching a new product, cutting prices, or increasing marketing spend can significantly affect a business's sales. Difficult to forecast accurately.

Difficulties of sales forecasting: markets are inherently unpredictable; past trends do not always predict future performance; unexpected events (economic shocks, pandemics, technological disruption) invalidate assumptions; competitors' actions are unknown; consumer tastes can shift rapidly.

Forecasting questions often ask you to evaluate the reliability of a forecast. Use context clues: is the market stable or volatile? Is the business established (more past data) or a start-up? Are there economic uncertainties? The quantitative techniques used to project forecasts (moving averages and extrapolation) are covered in Theme 3 (3.3.1).

2.2.2  Sales, revenue and costs

Sales revenue = Price per unit x Sales volume (number of units sold) Total costs = Fixed costs + Variable costs Total variable costs = Variable cost per unit x Output
Fixed costs
Costs that do not change with the level of output. Examples: rent, salaries, insurance, interest on loans. Remain constant whether output is zero or at maximum capacity.
Variable costs
Costs that change directly with the level of output. Examples: raw materials, packaging, direct labour (if paid per unit), energy for production. Rise proportionally as output increases.

In calculations, always check whether the question gives costs per unit or total costs. Variable cost per unit multiplied by output gives total variable costs. Fixed costs do not change with output.

2.2.3  Break-even

Contribution is the amount each unit sold contributes towards covering fixed costs, and then to profit once fixed costs are covered.

Contribution per unit = Selling price per unit - Variable cost per unit Total contribution = Contribution per unit x Output

Break-even point: the level of output (or sales) at which total revenue exactly equals total costs. The business makes neither a profit nor a loss.

At break-even: Total fixed costs + Total variable costs = Total revenue Break-even output = Fixed costs / Contribution per unit

Margin of safety: the difference between actual output (or sales) and the break-even output. Shows how much output can fall before a loss is made.

Margin of safety = Actual output - Break-even output Profit = Total contribution - Fixed costs

Worked example: price £20, variable cost £12 per unit, fixed costs £4,000, sales of 700 units.

Contribution per unit = 20 - 12 = £8 Break-even output = 4,000 / 8 = 500 units Margin of safety = 700 - 500 = 200 units Profit = (700 x 8) - 4,000 = £1,600

If break-even output is not a whole number, round up. An answer of 512.5 means 513 units, because selling 512 would still leave a small loss.


Break-even chart: a graph with output on the x-axis and costs/revenue (£) on the y-axis.

  • Fixed cost line: horizontal; starts on the y-axis at the fixed cost value
  • Total cost line: starts on the y-axis at the fixed cost value; rises with a gradient equal to variable cost per unit
  • Total revenue line: starts at the origin (zero output = zero revenue); rises with a gradient equal to the selling price
  • Break-even point: the intersection of the total revenue line and the total cost line
  • Profit/loss area: above break-even, TR > TC (profit); below break-even, TC > TR (loss)
Break-even chart for the worked example: fixed costs of £4,000, total costs rising to £16,000 and total revenue rising to £20,000 at 1,000 units. The lines cross at 500 units and £10,000. Actual sales of 700 units give a margin of safety of 200 units. 05,00010,00015,00020,000 05007001,000 Total revenue Total costs Fixed costs Break-even point Profit Loss Margin of safety Output (units) Costs and revenue (£)

Reading the chart: the break-even point gives break-even output on the x-axis and break-even revenue (£10,000 here) on the y-axis. At any output, the vertical gap between the total revenue and total cost lines is the profit or loss: at 700 units it is £14,000 - £12,400 = £1,600.

How changes show on the chart (starting from the worked example):

ChangeEffect on the chartBreak-even output
Price rises to £22Total revenue line becomes steeperFalls: 4,000 / 10 = 400 units
Fixed costs rise to £4,800Fixed cost and total cost lines shift up in parallelRises: 4,800 / 8 = 600 units
Variable cost rises to £14 per unitTotal cost line becomes steeperRises: 4,000 / 6 = 666.7, so 667 units

The opposite change has the opposite effect. A price rise lowers break-even output, but if demand is price elastic, sales volume may fall too, so the margin of safety may not improve.

When drawing a break-even chart, always label both axes, mark the break-even output on the x-axis, and shade or annotate the profit and loss areas. The margin of safety is shown as a horizontal distance on the x-axis between break-even output and actual output.


Limitations of break-even analysis:

  • Assumes all output is sold at a single price; ignores the effect of discounting or price changes on demand
  • Assumes linear cost and revenue relationships; ignores economies of scale and bulk discounts
  • Only useful for a single product or service; unsuitable for multi-product businesses without modification
  • Based on estimates; inaccurate assumptions produce misleading results
  • A static tool; does not respond to changing market conditions

2.2.4  Budgets

Budget: a financial plan that sets targets for revenue and expenditure over a specific period, typically a year broken into monthly periods.

Purpose of budgets: to allocate financial resources across departments; to set performance targets that motivate managers; to monitor actual performance against plan; to identify areas of overspending or underperformance; to support decision-making and coordination.


Types of budget:

Historical budgeting
Based on previous years' actual figures, adjusted for expected changes. Quick and simple to prepare. Risk: perpetuates inefficiencies from past spending; may not reflect changed circumstances.
Zero-based budgeting
Every item of expenditure must be justified from zero each period; no automatic carryover from the previous year. Eliminates wasteful spending. Time-consuming; requires detailed justification for all costs.

Variance analysis: comparing actual financial performance against budgeted figures to identify differences (variances).

Favourable variance
Actual performance is better than budgeted: actual revenue is higher than forecast, or actual costs are lower than forecast. Positive for the business.
Adverse variance
Actual performance is worse than budgeted: actual revenue is lower than forecast, or actual costs are higher than forecast. Requires investigation and corrective action.
Variance = Actual figure - Budgeted figure
£BudgetActualVariance
Revenue50,00046,0004,000 A
Costs30,00028,0002,000 F
Profit20,00018,0002,000 A

F = favourable, A = adverse. Judge each variance by its effect on profit, not by whether the difference is positive or negative: revenue below budget is adverse, but costs below budget are favourable.

Difficulties of budgeting: forecasts are estimates and may be wrong; external conditions (inflation, competitor actions) can make budgets rapidly out of date; setting unrealistic targets can demotivate staff; the process is time-consuming, particularly for zero-based budgets.

Variance questions ask you to calculate and interpret a variance. Always state whether it is favourable or adverse and explain what may have caused it. Link adverse variances to corrective actions the business could take.

2.3 - Managing finance

2.3.1  Profit

The statement of comprehensive income (also called the income statement, or the profit and loss account) records a business's revenue and costs over a period of time, usually one year. It shows profit at three levels.

Statement of comprehensive income£000
Revenue800
Cost of sales(480)
Gross profit320
Other operating expenses(200)
Operating profit120
Interest(20)
Profit for the year (net profit)100

Figures in brackets are subtracted. This is the layout the specification uses in its list of accounting ratios.

Gross profit
Revenue minus cost of sales: the direct cost of the goods sold in the period, such as raw materials, stock bought for resale and production wages. Shows how well the business controls the direct cost of what it sells, relative to the price it charges.
Operating profit
Gross profit minus other operating expenses (overheads): administrative salaries, rent, marketing, utilities, depreciation. The profit from the business's core trading activity, before interest and tax.
Profit for the year (net profit)
Operating profit minus interest (and tax, where a figure is given). The profit that belongs to the owners. Part may be paid out as dividends; what is kept in the business is retained profit.
Gross profit = Revenue - Cost of sales Operating profit = Gross profit - Other operating expenses Profit for the year = Operating profit - Interest

The specification's layout subtracts only interest between operating profit and profit for the year. Published company accounts also subtract tax. If a question gives a tax figure, subtract it; if it does not, subtract interest only.


Measuring profitability: the three margins show what percentage of revenue is left as profit at each level.

Gross profit margin (%) = (Gross profit / Revenue) x 100 Operating profit margin (%) = (Operating profit / Revenue) x 100 Profit for the year margin (%) = (Profit for the year / Revenue) x 100 (net profit margin)

Worked example (figures from the statement above):

Gross profit margin = (320 / 800) x 100 = 40% Operating profit margin = (120 / 800) x 100 = 15% Profit for the year margin = (100 / 800) x 100 = 12.5%

Profit and profitability are different. Profit is an amount in pounds. Profitability is profit relative to revenue (a margin), so businesses of different sizes can be compared. Profit can rise while profitability falls: if revenue grows by 20% but profit grows by only 5%, the margin has fallen.

Reading the margins together:

Gross margin falls
Cost of sales is rising faster than revenue (for example, dearer raw materials that have not been passed on in prices), or prices have been cut.
Gross margin steady, operating margin falls
The direct costs are under control, so the problem is overheads: other operating expenses such as rent, salaries or marketing are growing faster than revenue.
Operating margin steady, net margin falls
Interest costs are rising, from more borrowing or higher interest rates.
Sector differences
Margins vary widely by industry. Supermarkets make low margins on very high sales volumes; software and luxury goods businesses have high gross margins. Compare a business with its own past years or with businesses in the same sector.

Profitability ratio questions often ask you to calculate and then evaluate. Always compare against a benchmark (last year's figure or a competitor). A falling margin despite rising revenue means costs are growing faster than sales.


Ways to improve profitability:

MethodHow it helpsDrawback
Raise pricesMore revenue and profit per unit soldOnly works if demand is price inelastic (1.2.4). If demand is price elastic, sales volume falls and revenue may fall; customers may switch to rivals
Increase sales volume (marketing, new markets, new products)Overheads are spread over more units, so the operating margin risesMarketing and development cost money up front and may not work
Cut cost of salesCheaper or renegotiated supplies and less waste raise the gross marginCheaper materials can lower quality and damage the brand; a new supplier may be less reliable
Cut other operating expensesFewer staff, cheaper premises or lower energy use raise the operating marginRedundancies can hurt morale and customer service; cutting marketing may reduce future sales
Improve efficiency and productivity (2.4)Lower cost per unit without cutting pricesUsually needs investment first, in machinery or training
Focus on higher-margin productsChanging the product mix raises the average marginCustomers who wanted the lower-margin lines may go elsewhere
Reduce interest costsRepaying debt raises profit for the yearUses cash that could fund investment or protect liquidity

An "assess" question on improving profitability needs a drawback as well as a benefit. The strongest answers say which method suits the business in the case study, and why.


Distinction between profit and cash: profit is revenue minus costs for a period, and a sale counts as revenue when it is made, not when the customer pays. Cash is the money the business actually holds in the bank and on the premises. The two differ for several reasons:

Credit sales
A sale on credit counts towards profit straight away, but the cash arrives only when the customer pays, often 30 to 90 days later. If the customer never pays, it becomes a bad debt.
Credit purchases
Supplies bought on trade credit can be used, and the goods sold, before the supplier is paid. The cost appears in the income statement before the cash leaves.
Inventory
Cash spent on stock that has not been sold yet is not a cost in the income statement. It becomes cost of sales only when the goods are sold.
Capital spending
A £50,000 machine is a £50,000 cash outflow when it is bought, but only its depreciation (a share of its cost for each year of its useful life) is charged against profit.
Loans and share capital
Money from a loan or a share issue is a cash inflow but not revenue, so it adds nothing to profit. Repaying the loan is a cash outflow but not a cost: only the interest is.
Dividends and drawings
Paying dividends to shareholders, or drawings to a sole trader, takes cash out of the business but is not a cost. It is paid out of profit after profit has been calculated.

Example: a furniture maker makes and sells £40,000 of tables in March, giving customers 60 days' credit. The materials and wages cost £30,000, paid in March. March shows a profit of £10,000 on these tables, but £30,000 of cash has gone out and the £40,000 does not arrive until May. Unless it has cash in reserve or an overdraft, it may not be able to pay April's bills.

A business needs profit to survive in the long run, but cash to survive in the short run. A profitable business can fail through lack of cash; an unprofitable one can keep going for a while if it has cash, for example from a loan or from selling assets.

2.3.2  Liquidity

Liquidity is the ability of a business to meet its short-term financial obligations as they fall due. It is measured using figures from the statement of financial position (balance sheet).


Statement of financial position: a snapshot of what a business owns (assets), what it owes (liabilities) and the owners' investment (equity) on a single date, usually the last day of the financial year. The statement of comprehensive income covers a period; the statement of financial position shows one moment.

Statement of financial position£000
Non-current assets600
Current assets (inventory 110, receivables 50, cash 20)180
Current liabilities (payables 80, overdraft 40)(120)
Non-current liabilities (bank loan)(200)
Net assets460
Share capital300
Retained profit160
Total equity460

Net assets always equal total equity. The two totals always match, which is why the statement is called a balance sheet.

Non-current assets
Assets kept for more than a year to use in the business, not to sell. They are either tangible or intangible (below).
Current assets
Cash, or assets expected to become cash within a year: inventory (raw materials, work in progress and finished goods), receivables (money owed by customers who bought on credit; trade debtors) and cash.
Current liabilities
Debts due for payment within a year: payables (money owed to suppliers; trade creditors), a bank overdraft, short-term loans and tax owed.
Non-current liabilities
Debts due after more than a year: long-term bank loans, mortgages and debentures.
Net assets
Total assets minus total liabilities. What the business would be worth to its owners if every asset were sold at its balance sheet value and every debt paid.
Total equity
The owners' stake: share capital (money raised by selling shares) plus retained profit (profit kept in the business over the years rather than paid out as dividends).

Tangible and intangible assets:

Tangible assets
Physical assets that can be touched: land, buildings, machinery, vehicles, IT equipment. Most lose value as they are used and age. This fall in value is depreciation, charged as an operating expense each year.
Intangible assets
Non-physical assets that still have value: brand names, patents, trademarks, copyrights and goodwill. They can be a major source of competitive advantage.

Intangible assets are harder to value than tangible ones. A brand or reputation that a business has built up itself is not normally shown on its statement of financial position; it appears only when it has been bought. When one business takes over another and pays more than the value of its net assets, the extra is recorded as goodwill (see mergers and takeovers, 3.2.2). As a result, the statement of financial position can understate the value of a business with a strong brand.


Measuring liquidity:

Current ratio = Current assets / Current liabilities Acid test ratio = (Current assets - Inventory) / Current liabilities

Worked example (figures from the statement above):

Current ratio = 180 / 120 = 1.5:1 Acid test ratio = (180 - 110) / 120 = 70 / 120 = 0.58:1

The current ratio looks acceptable, but the acid test shows that without its inventory the business has only 58p of liquid assets for every £1 it owes in the short term. It depends on selling its stock to pay its debts.

RatioUsually taken as comfortableInterpretation
Current ratioAbout 1.5:1 to 2:1Below 1:1, current liabilities are larger than current assets, so the business may struggle to pay its debts as they fall due. A very high ratio (say 3:1 or more) is also a weakness: too much money is tied up in stock, receivables or idle cash that could be earning a return elsewhere.
Acid test ratio (liquid capital ratio)About 1:1Leaves out inventory, because stock may take time to sell, may have to be sold at a discount, and can become obsolete or perish. Below 1:1, the business relies on selling stock to pay its short-term debts.

What is normal depends on the sector. Supermarkets often have current and acid test ratios well below 1:1 without being in difficulty: customers pay at the till, stock sells within days, and suppliers are paid weeks later. A manufacturer holding months of stock would be expected to have a higher current ratio.

Limitations: the ratios describe one date. A seasonal business, such as a toy retailer before Christmas, can look very different a month later. They also say nothing about how quickly receivables will actually be paid.

Give liquidity ratios as a ratio to 1 (for example 1.5:1 or 0.58:1), not as a percentage. Then say what the figure means for this business and compare it with a benchmark: last year, a competitor or the sector norm.


Working capital is the money available for day-to-day running: paying suppliers, wages and bills.

Working capital = Current assets - Current liabilities Example: 180 - 120 = 60, so working capital is £60,000

The working capital cycle:

  1. Cash is spent on materials and wages.
  2. These become inventory: raw materials, then finished goods.
  3. The goods are sold, often on credit, creating receivables.
  4. Customers pay, and the cash is used again.

The longer the cycle (slow-selling stock, long credit given to customers), the more working capital the business needs. Taking longer to pay suppliers shortens the time the business's own cash is tied up.

Managing working capital means holding enough of each current asset, but no more than is needed:

  • Inventory: enough to meet demand without tying up cash in stock that sits on shelves (see stock control and JIT, 2.4.3)
  • Receivables: credit control: set credit limits, invoice promptly and chase late payers. Giving credit can win customers, but every day of credit delays cash.
  • Payables: use the full trade credit period offered, without paying late and damaging supplier relationships
  • Cash: keep a buffer for unexpected bills, but idle cash earns little

Too little working capital and the business cannot pay its bills; too much and money is tied up that could be invested. Working capital is usually positive, but businesses such as supermarkets (above) can run safely with negative working capital.

The importance of cash: cash pays wages, suppliers, rent, interest and tax on the day they are due. A business that cannot pay its debts as they fall due is insolvent. Its creditors can take legal action to recover what they are owed, which can force it to close even if it is profitable. Cash also gives flexibility: a business with cash can take early-payment discounts from suppliers, buy stock cheaply when the chance arises, and survive a bad month without emergency borrowing.


Ways to improve liquidity:

MethodHow it helpsDrawback
Collect receivables fasterShorter credit terms, discounts for early payment and chasing late payers bring cash in soonerDiscounts reduce revenue; customers may move to rivals that give more credit
Negotiate longer credit from suppliersCash stays in the business for longerSuppliers may refuse or raise prices; paying late damages relationships
Reduce inventorySelling off surplus stock turns it into cash; ordering less (or JIT) ties up less cash in futureStock may have to be sold at a discount; low stock risks running out
Sell surplus non-current assetsUnused machinery or property is turned into cashA one-off source; may reduce capacity
Sale and leasebackSell an asset such as a building and lease it back, so the business keeps using itLease payments continue for years; the business loses any future rise in the asset's value
Long-term loan or new share capitalRaises cash without adding a current liabilityInterest must be paid on a loan; new shares dilute ownership and control
OverdraftGives quick access to cash when neededHigh interest and repayable on demand. It counts as a current liability, so it adds to the short-term debts the ratios measure

Not every method changes the ratios. Collecting receivables turns one current asset into another, so the current ratio and acid test stay the same even though the business now has cash to spend. Methods that bring in cash from outside current assets (selling non-current assets, a long-term loan, a share issue) raise both ratios. Do not confuse liquidity with profitability: a business can be profitable but illiquid, or liquid but unprofitable.

2.3.3  Business failure

Most businesses that fail run out of cash. A business that cannot pay its debts as they fall due is insolvent, and its creditors can force it to close.

The specification groups the causes two ways: internal (inside the business and within its control) or external (outside its control), and financial or non-financial.

Financial factorsNon-financial factors
InternalPoor cash flow management; overtrading; too much debt and a heavy interest burden; poor credit control, leading to bad debts; weak cost control and falling margins; underestimating start-up costsPoor management and leadership; weak planning and market research; wrong product, price or location; failure to innovate or adapt; poor quality or customer service; high staff turnover
ExternalThe bank withdraws or cuts an overdraft, or refuses a loan; interest rates rise; suppliers cut trade credit or demand payment on delivery; a major customer fails and does not pay; costs of materials or energy rise; the exchange rate moves against the businessNew competitors or a price war; changing consumer tastes; new technology makes the product obsolete; new legislation raises costs or restricts the product; a recession cuts demand; loss of a key supplier; natural disasters or pandemics

Overtrading means growing faster than the business's working capital can support. A business takes on large new orders, so it must buy more materials and pay more wages before its customers pay. Sales and profit rise, but cash runs out. It is common in fast-growing young businesses.

Warning signs (see 2.3.2): a falling current or acid test ratio, an overdraft that is always in use, paying suppliers later and later, falling profit margins and rising bad debts.

A question may ask for one type of cause, such as an external financial factor, so learn all four boxes. The categories can overlap: a recession cuts demand, which then cuts cash inflows. Internal causes are within the business's control; external causes are not, though a well-run business can reduce their effect, for example by keeping a cash buffer. Explain the chain from the cause to the business running out of cash.

2.4 - Resource management

2.4.1  Production, productivity and efficiency

Methods of production:

Job production
One-off, unique products made individually to customer specification. Examples: bespoke furniture, tailored suits, large construction projects. High skill required; high cost per unit; maximum flexibility and quality control.
Batch production
Groups (batches) of identical items produced together, then the production line resets for the next batch. Examples: bakery products, clothing ranges. Flexible; moderate cost per unit; some downtime between batches.
Flow production
Continuous, uninterrupted mass production on an assembly line. Examples: cars, packaged food, electronics. Very low unit cost; high capital investment required; very inflexible; suited to standardised, high-volume products.
Cell production
Workers organised into small teams (cells), each responsible for completing a whole product or component. Flexible; encourages teamwork and multi-skilling; can combine quality benefits of job with efficiency of flow.

Productivity: output per unit of input per time period.

Productivity = Total output / Number of workers (or hours worked)

Higher productivity reduces unit labour costs, making the business more competitive. Factors influencing productivity include: motivation and skills of the workforce, quality of machinery and technology, effectiveness of management, and the production method used.

Link to competitiveness: higher productivity lowers unit costs, allowing the business to either reduce prices to compete on cost, or maintain prices and improve profit margins.


Efficiency: producing output at the minimum average (unit) cost. A business is efficient when it minimises waste of resources relative to output.

Labour-intensive production
Relies on human labour more than machinery relative to output. Examples: hairdressing, hospitality, teaching. Labour costs form a high proportion of total costs. More flexible; quality depends on individual workers.
Capital-intensive production
Relies on machinery and technology more than labour relative to output. Examples: oil refining, car manufacturing, automated warehouses. High capital investment; low unit cost at scale; less flexible; high productivity.

A question may ask whether a business should switch from labour-intensive to capital-intensive production. Consider: the cost and availability of capital equipment, the volume of output, whether the product requires customisation, and the impact on the workforce (redundancies, retraining).

2.4.2  Capacity utilisation

Capacity utilisation (%) = (Current output / Maximum possible output) x 100

Ideal capacity utilisation is around 90%: high enough to spread fixed costs efficiently, but leaving a small reserve for maintenance and unexpected demand increases. Operating at exactly 100% is risky.


Under-utilisation
Spare capacity. Fixed costs are spread over fewer units, raising unit costs. Resources (machinery, staff) are underused. Revenue is below potential. May indicate falling demand or excess capacity after expansion. Can lead to redundancies.
Over-utilisation (full capacity)
No spare capacity. Cannot respond to further demand increases or take on new orders. Risk of machinery breakdown from constant use; quality may suffer; workforce may be overstretched, reducing morale. No time for maintenance.

Ways of improving capacity utilisation:

  • Increase output: more aggressive marketing, price reductions, targeting new markets or customers, taking on subcontracted work
  • Reduce capacity: sell surplus machinery or premises, make employees redundant (rationalisation), outsource production
  • Flexible working: use part-time or temporary staff to match labour supply more closely to actual demand

Capacity utilisation questions may ask you to calculate it or to evaluate the implications of a given percentage. A very low figure (e.g. 40%) suggests serious problems; a figure above 95% suggests the business may need to invest in additional capacity.

2.4.3  Stock control

Stock control diagram: a graph showing stock levels over time (time on x-axis; stock level on y-axis). Key features:

  • Maximum stock level: the upper limit the business is willing to hold (storage constraints, cost)
  • Reorder level: the stock level at which a new order is placed; set high enough so stock does not fall below buffer before delivery arrives
  • Buffer stock: the minimum stock level held as a safety margin against unexpected increases in demand or delivery delays
  • Reorder quantity: the amount ordered each time; takes stock back up to maximum level on delivery
  • Lead time: the time between placing an order and receiving delivery; determines where to set the reorder level
Stock control diagram: stock falls from a maximum of 500 units at 100 units a week. An order is placed at the reorder level of 300 units, and after a two-week lead time the delivery of 400 units arrives as stock reaches the buffer level of 100 units, taking stock back to 500. 0100300500 0246810 Maximum stock Reorder level Buffer stock Lead time Reorder quantity Time (weeks) Stock (units)

Reading the diagram: the slope of the line is the usage rate. The dots show when orders are placed (stock reaches the reorder level), and the vertical jumps show deliveries arriving.

Usage rate = 400 units used in 4 weeks = 100 units a week Reorder level = Buffer stock + (Usage rate x Lead time) = 100 + (100 x 2) = 300 units Reorder quantity = Maximum stock - Buffer stock = 500 - 100 = 400 units

The reorder quantity formula assumes each delivery arrives just as stock reaches the buffer level, as in the diagram. If usage rises or a delivery is late, the business starts using its buffer stock; if that runs out, it has a stockout.


Implications of poor stock control:

Understocking (stockout)
Running out of stock halts production or causes lost sales. Customers may switch to competitors permanently. Emergency orders are expensive. Production schedules are disrupted.
Overstocking
Excess stock ties up cash that could be used elsewhere. Storage costs (rent, security, insurance) increase. Risk of stock becoming obsolete, damaged, or past its use-by date. Reduces liquidity.

Just-in-time (JIT) stock management: stock is ordered and delivered only when it is needed for production or sale. Key features:

  • Eliminates the need for large buffer stocks; greatly reduces storage costs and cash tied up in stock
  • Requires highly reliable suppliers with short, consistent lead times
  • Any disruption to supply (strike, natural disaster, transport delay) immediately halts production
  • Associated with lean production: eliminating waste across all aspects of the operation

Waste minimisation and lean production: lean production aims to eliminate all forms of waste (over-production, waiting time, excess inventory, defects, unnecessary movement). Businesses gain a competitive advantage through lower costs and faster response times.

JIT is high-risk, high-reward. In an exam question asking whether a business should adopt JIT, consider: how reliable are its suppliers? How predictable is demand? Does the business have strong supplier relationships? A business with unpredictable demand or unreliable suppliers should retain buffer stocks.

2.4.4  Quality management

Quality control
Inspecting products at the end of (or at specified points during) the production process to check they meet defined standards. Defective products are rejected or reworked. Reactive: defects are found after they have occurred; generates waste.
Quality assurance
Building quality checks into every stage of the production process to prevent defects occurring. Proactive: all employees take responsibility for quality at their stage. Reduces waste and reworking costs.
Quality circles
Small groups of employees from the same work area who meet regularly (voluntarily) to identify, analyse, and propose solutions to quality problems. Encourages employee involvement and ownership of quality.
Total Quality Management (TQM)
An organisation-wide approach to quality: every employee, at every level, is responsible for quality. Zero-defects culture. Continuous improvement is built into all processes. Requires significant culture change and long-term commitment.

Kaizen (continuous improvement): a Japanese management philosophy based on making small, incremental improvements to processes continuously, involving all employees. Improvements are cumulative over time and can deliver significant gains in quality and efficiency without large capital investment.


Competitive advantage from quality management: consistent quality builds brand reputation and customer loyalty; enables premium pricing; reduces costs of defects, returns, and reworking; lowers the risk of reputational damage; can be a sustainable differentiator that is hard for competitors to replicate quickly.

Questions on quality often ask you to compare quality control and quality assurance. The key distinction: control is reactive (finding defects); assurance is proactive (preventing them). TQM extends this to a whole-organisation culture.

2.5 - External influences

2.5.1  Economic influences

Inflation
A general rise in price levels measured by the Consumer Prices Index (CPI). Effects: increases input costs (materials, energy, wages); erodes consumer purchasing power; may reduce demand for non-essential goods; creates pressure to raise wages; introduces uncertainty into planning.
Exchange rates
Appreciation (£ rises): UK exports become more expensive for foreign buyers (demand for UK exports falls); imports become cheaper for UK businesses (lower raw material costs). Depreciation (£ falls): UK exports become cheaper (demand rises); imports become more expensive (higher costs).
Interest rates
The cost of borrowing. Rise: increases loan and overdraft costs; discourages business investment; reduces consumer disposable income (higher mortgage/loan repayments), reducing demand. Fall: cheaper borrowing encourages investment and consumer spending.
Taxation and government spending
Higher corporation tax reduces business profit margins. Higher income tax reduces consumer spending power. Government spending increases aggregate demand, benefiting businesses supplying public sector contracts. Tax incentives (e.g. R&D allowances) can stimulate investment.
The business cycle
Boom: output and demand are high and unemployment is low; businesses may reach full capacity and face rising costs, but can often raise prices. Recession: output falls (technically, two consecutive quarters of negative GDP growth); demand falls and unemployment rises; businesses cut costs and delay investment. Slump: the bottom of the cycle; output and demand are at their lowest, unemployment is high and business failures are common. Recovery: output starts to rise again; confidence, demand and investment pick up. Businesses selling luxury (income-elastic) products feel these swings most.

Effect of economic uncertainty on the business environment: when the future economic outlook is unclear, businesses tend to: reduce capital investment; hold larger cash reserves; use flexible (short-term, temporary) contracts rather than permanent hires; delay major strategic decisions; cut costs to maintain liquidity. Uncertainty reduces innovation and long-term planning.

Exchange rate questions are commonly tested. Remember: a stronger pound is bad for exporters and good for importers. A weaker pound is good for exporters and bad for businesses that rely on imported inputs. Always consider both sides.

2.5.2  Legislation

Consumer protection
Legislation (e.g. Consumer Rights Act 2015) ensures goods are of satisfactory quality, fit for purpose, and as described. Businesses must provide accurate information, honour guarantees, and ensure product safety. Failure results in compensation claims, fines, and reputational damage.
Employee protection
Covers minimum wage, unfair dismissal, maternity and paternity rights, discrimination, working hours, and redundancy rights. Businesses must comply or face employment tribunal claims and penalties. Increases the cost of employing staff but protects workforce wellbeing.
Environmental protection
Regulations on pollution, waste disposal, carbon emissions, and packaging force businesses to modify production processes. Compliance costs can be significant. Failure results in fines and prosecution. Can incentivise investment in cleaner, more efficient technology.
Competition policy
The Competition and Markets Authority (CMA) enforces competition law. Prevents anti-competitive behaviour: price-fixing cartels, predatory pricing, and abuse of dominant market position. Can block mergers that would reduce competition. Aims to keep markets fair and contestable.
Health and safety
Health and Safety at Work Act 1974 requires employers to provide a safe working environment, adequate training, and appropriate equipment. Failure to comply leads to fines, prosecution, and closure. Compliance costs include safety training, protective equipment, and risk assessments.

Legislation questions often ask you to evaluate the impact on a specific business. Always consider: the direct compliance cost, the potential cost of non-compliance (fines, legal action, reputational damage), and whether the regulation could lead to long-term efficiency gains or competitive advantage.

2.5.3  The competitive environment

Competition and market size: the degree of competition in a market is determined by the number and size of competitors, the ease of entry, the availability of substitutes, and the rate of market growth.

Market size is the total sales of all businesses in a market, measured by value (£) or volume (units) (see 1.1.1). It affects how much competition there is:

Large market
Room for many businesses, including large ones that gain economies of scale. Attracts new entrants, so competition is usually strong.
Small or niche market
May support only a few businesses. Those in it face fewer rivals but have limited room to grow, and large firms may not find it worth entering.
Growing market
Businesses can increase sales without taking customers from rivals, so competition can be less intense. Growth attracts new entrants over time.
Static or shrinking market
A business can grow only by taking market share from rivals, so competition becomes fiercer: price cutting, heavier promotion and some businesses leaving the market.
Effects of more competition
Downward pressure on prices; forces businesses to differentiate; incentivises innovation and product development; reduces profit margins; increases the need for marketing and customer service; may drive inefficient businesses out of the market.
Effects of less competition
Businesses have greater pricing power; can earn higher profit margins; less pressure to innovate or improve efficiency; risk of complacency. Regulators may intervene if a dominant player abuses its market position.

Changes in the competitive environment: competition increases when new entrants join the market (lower barriers to entry, e-commerce reducing geographic barriers), when close substitutes emerge, or when the market matures and slows. Businesses must continuously monitor the competitive environment and adapt their strategy accordingly.

The competitive environment links closely to 1.1.1 (dynamic markets) and 1.1.3 (competitive advantage). In an exam, use Michael Porter's idea of competitive advantage implicitly: businesses respond to greater competition by competing on either cost or differentiation.